Computer Support and Repair in Melbourne and Merritt Island
Thank you all for voting us #1 on Angie's List and Best of Brevard again! Computer Care Clinic Melbourne has two convenient locations. Our newest Brevard County computer repair and sales store is in Suntree Station at the corner of Suntree Boulevard and Wickham Road, behind the 7-11 (click for a Google map). Merritt Island's Computer Care is on Route 520, just past Courtenay Parkway.
NOTICE: BrightHouse changed POP and SMTP email settings for some customers and DID NOT LET THEM KNOW IN ADVANCE! Here's the scoop: http://www.timewarnercable.com/en/support/internet/step-by-step/twc-mail.html. We also have a YouTube video here: https://www.youtube.com/watch?v=lv8XMrq1aAM
Why should you choose Computer Care for your computer support? Because we're experienced, knowledgable, polite, and most of all -- we're honest. If you've been shopping around for computer service, you probably know it's difficult to find a technician who speaks English these days. All of our stores are American owned and operated. Don't take our word for it -- read our reviews all over the internet and on Angie's List, and you'll find we are pretty wonderful.
- Most of our diagnostics and repairs are completed in 24-48 hours at no additional charge, and rush service is also available if you need it faster. Big box stores and some of our other competitors can take WEEKS, if they even call you back. We've heard stories of computer people coming into your home, taking your computer for a repair, and then never coming back! That's stealing.
- A large contingent of our customers is aged 60+, so we understand the needs of the Greatest Generation. We want to make using a computer as easy as possible. Our repairs, even a complete reload, are done so that we can get you as close to the computer you're used to as possible.
- When we do a repair, we don't take the easy way out like your friends or neighbors. We've heard countless stories of amateur "computer guys" erasing everything and reloading Windows or OSX on a computer without saving your pictures. That's ridiculous and lazy. We take every effort to preserve your priceless data, and we'll show you how to back it up yourself, too. Just because your buddy is a rocket scientist doesn't qualify him as a computer technician.
- We're the only shop in town that sells top-quality refurbished computers with Windows 7. If you're not ready for Windows 8, come see us and we'll set you up with something you can be comfortable using.
Computer Care offers diagnostics for all computers. We'll tell you what's wrong, if anything, and how much it would cost to fix it. No games; just good old-fashioned American morals, service and values. Computer Care was Brevard’s first remote-service specialist too – we can connect directly to your computer over any high-speed internet connection and repair many problems quickly, conveniently, and affordably in our store for as little as $59. Our technicians can also come to your home when necessary for an hourly fee.
Since 2000, Computer Care technicians have been helping thousands of people troubleshoot all kinds of hardware and software issues. With over seven thousand satisfied customers, chances are your friends or neighbors have visited one of our computer repair stores in Melbourne or Merritt Island. Computer Care experts can help you with hardware or software problems, removing virus and malware infections, upgrading or replacing memory and hard drives, tune-ups, general troubleshooting, and purchasing a new or certified pre-owned PC.
We're proud to offer the most comprehensive virus cleanup in the industry! While most average fly-by-night computer repair techs will run one or two tools and pretend they're heroes as they happily skip down the street with your hard-earned money, our folks run up to 20 individual diagnostic scans that also check your hard drive, memory, operating system, web browsers, plug-ins, and common utilities. And, if something is out of date or not working properly, we'll update all that too -- all at no additional charge. Finally, our virus cleanups include a complete system optimization to ensure your computer runs the best it can. We'll delete unnecessary temporary files and restore points, and eliminate nonsense programs from starting every time your computer boots up. It's our job to make your computer as "bullet-proof" as we possibly can. Plus, only Computer Care offers a very liberal 30-day warranty on all our work. If something doesn't look right or you somehow get infected again, just give us a call.
Don't Download FAKE Software.
By now, everyone has heard on the news that Internet Explorer had a security flaw. All versions, including the latest one, were subject to a ridiculously rare Flash compromise that nearly no one experienced. Certain media outlets, on what may have been a slow news day, ran with this story far and wide, permeating the entire globe (and even outer space), and every living human with an electronic device was sent scrambling to avoid using Internet Explorer until this security flaw was fixed. Less than a week later, the flaw was patched by Microsoft. Of course, that story was never a headline. Ironically, instead of protecting people, this situation caused more of a malware problem. In our two stores, infections nearly doubled from the prior month. The main problem? Not knowing from where to get the correct software. When people attempted to download Adobe’s updated Flash player or alternatives to Internet Explorer, the bad guys were waiting with fake websites and malicious downloads.
Internet searching is today’s biggest advertising business, finally eclipsing television in 2014. Legitimate and not so legitimate companies spend billions of dollars trying to get you to click on their advertisements. An entire industry has been created that does nothing but profit on your clicks. And a new criminal enterprise has evolved – the people who create malware and hold your computer hostage until you pay them to stop their obnoxious pop-up ads are making millions of dollars a year possibly funding things like terrorism or the drug trade.
Click here for a list of legitimate software links we've created to get you to the right software.
Microsoft Scam Alert
There are several scams targeting computer users today. The most common one is people calling you telling you they are from Microsoft, and there is a virus on your computer. This is an outright lie! These people are not from Microsoft, and there have been cases where these Indian people have actually damaged computers and deleted all their documents. NEVER let a stranger "remote control" your computer. Please call us if you suspect your computer has this software installed on it, and we can help remove it.
Windows XP Support Has Ended.
No, your Windows XP computer will not self-destruct, implode, utter four-letter words, tease you, or any other shenanigans on April 8th, 2014. We’re getting hundreds of questions about Windows XP and its impending doom. Here’s what’s really going on. Yes, you’ll still be able to use your Windows XP PC indefinitely. But it will become more and more unsafe if you’re using it online, since it will be more susceptible to viruses and malware due to the lack of Microsoft’s security updates. If you’re simply a Solitaire player and you create occasional Word documents, you’ll be completely fine forever. It’s important to note that as more software and hardware manufacturers continue to optimize for more recent versions of Windows, you may encounter that newer programs, apps, printers, and other devices may not work with Windows XP.
Microsoft’s 12-year-old Windows XP operating system is undoubtedly old in this quickly changing era of technology. XP was quite a hit, and there may never be another universally accepted operating system like it. Nearly 3 out of every 10 of the world’s PCs still run Windows XP. As a matter of fact, XP still powers over 90 percent of the world’s automated teller machines. Microsoft has decided to pull the plug on technical assistance for Windows XP after April 8, 2014. It’s probably a wise business decision, since they haven’t sold Windows XP in years, and there’s not much money to be made on old operating systems. What it really means is that the automatic updates that help protect and stabilize your PC will be discontinued.
Microsoft will also stop providing Microsoft Security Essentials for download on Windows XP on April 8th. If you already have Security Essentials installed on your Windows XP PC, Microsoft has promised to continue push its updates through some time in 2015.
So what should you do? Well, you could upgrade to Windows 8.1, but very few older computers will have the power to run it. You can download and run the Windows Upgrade Assistant to check if your PC meets the system requirements for Windows 8.1 and then follow the steps in the tutorial to upgrade if your PC is able. It’ll run anywhere from $120 to $200 for the Windows 8 software, and unfortunately, you will have to back up your data, and then reinstall all your programs and hardware. If that is too much for you to handle, don't worry, we can do it for you.
Visit our WINDOWS XP SURVIVAL GUIDE here to learn more about your options.
FREE COMPUTER TIPS, TRICKS, AND ARTICLES
Check out our helpful articles, videos, and free tips and tricks listed on this page. Our Helpful Articles section offers valuable advice about:
For more up-to-the-minute free warnings and other important information, "Like" our Facebook page here!
Some people remark that even though we're experts in the latest technology, walking into one of our stores is like going back in time — to when businesses still cared about their customer service and treated customers with respect. That's how we were raised. Come in and see us today. You'll be glad you did.